HOW TO : File a nuisance or parking complaint
Nuisance complaints include issues such as violations of city ordinances and unsightly/unsanitary conditions. Parking complaints include vehicles parked on grass and unscreened boats, trailers or recreational vehicles.
Residents can file these types of complaints anonymously by calling the Community Development Services Department, 479-268-4980. Please provide a correct address and description of the property in concern. The address will be entered into the system and a Code Enforcement Officer will be scheduled to come out to the address to take a look.
On first visit to the address, the Code Enforcement Officer will take photographs, regardless of whether a violation is observed. If a violation is noted, the officer will attempt to contact the resident at the address. If no verbal contact is made, a door hanger will be left notifying the resident of the officers visit.
Depending on the severity of the violation and at the Code Enforcement Officer’s discretion, one of two courses of escalation may occur:
- If the violation is a low-level violation, the resident will receive a letter with information about the violation observed, and will be requested to correct the issue within seven days from the date of the letter. A follow up inspection will be conducted at the address to reassess the issue. If the violation has been corrected, no further action will be required. If the issue has not been corrected, high level violation procedures will be followed.
- If the violation is a high-level violation or has been updated from low-level status, the Code Enforcement Officer will send a letter with the noted violation, steps to correct the issue and a re-inspection date seven days from the date of the letter. A follow up inspection will be conducted to see that the issue has been corrected. If the violation has been corrected, no further action will be required. If the violation has not been corrected, the Code Enforcement Officer will issue a citation and summons to appear in court.