101 Town Center, P.O. Box 5655, Bella Vista, AR 72714 (479)876-1255

Do you know about Smart 911?


smart911_logo_lightbgs-300x66@2xTypically, the days of landline phones are over. So, it’s likely that if you call 911, you will use your cell phone — even from home. When you call 911 from a cell phone, dispatchers get your phone number and your general location. And that’s all.

Smart 911 is an online service that allows you to enter information you wish emergency responders to have, in the event you cannot tell them or easily get that info to them.

  • Do you have pets in the home?
  • Do you have an elderly person living with you that is reliant on oxygen?
  • Do you have a child with a severe allergy?
  • Are you on medications?
  • Do you have a bedroom in the rear of your house that is not easily accessed?

All this information can be entered into Smart 911 so that when you call 911, emergency personnel get it without even having to ask.

How about storing a photo of your child? If your child goes missing, the photo will already be there to start circulating without you having to find one to provide to police.

Who are your emergency contacts? Are you deaf or hard of hearing?

Don’t worry — the info is safe and protected, and only show up to dispatchers for a short time when they need it.

All this information could save your life, or the lives of your family members. See the Smart 911 website or call the Police Department at 479-855-3771 for more information.